Sometimes I can take a little longer... but don't worry, when this happens is because I want to make sure everything is amazing!
How is the portrait sent?
You will receive your digital copy to print as many times as you want and wherever you want!
I will send you the digital portrait to the mail you filled during the checkout! Be accurate please!
How large is the portrait? It's an HD File 3500 x 3500 pixel in 300 dpi! Perfect for every size surface! Also the biggest canvass! :)
What if I am not happy with my portrait?
Sometimes working from a photo could let miss the essence of your picture but I'm always ready to make revisions FREE OF CHARGE until you are 100% satisfied with your nightmare portrait! Each edit asked will be completed in 7/10 days from the request day.
Please note that if no drawing details are added to the order i'll feel free to draw dress and details as i prefer. Any change in this way will have an additional charge.
What quality should the photo I send to you be?
The photos that you have on your phone are perfect! Since I draw from zero without any apps or automatic softwares, I just need your best photo so I can see how to create a beautiful portrait.
I have a large group I need doing?
No problem just drop me an email and we can discuss large jobs.
Will I be charged for changes to my order after it's been made?
It is the customer's responsibility to specify all details they would like in their order in the order notes. Any details not included in the order notes will be assumed by me and will result in additional charges if the customer requires changes.